FAQS

Carpet Cleaning

Do I have to clear the room prior to cleaning?

No, all we ask is you remove all small breakables and valueables. We can move large pieces of furniture on sliders and leave them on small blocks to avoid marking of the carpet during drying.

Can I walk on the carpet straight away?

Yes it is possible to walk on the carpet straight away although we would advise wearing slippers or indoor shoes until the carpet is completely dry, usually just a matter of a few hours.

Does cleaning the carpets mean they get dirtier again more quickly?

No. This used to be the case when oil based shampoos were used and an oily residue was left in the carpet which promoted re soiling. We use water based detergents that if any residue was left would simply crystallise and be removed at the next time of vacuuming.

Will cleaning the carpets/upholstery shorten the lifespan of them?

No just the opposite. Cleaning them increases the lifespan as the soil particles, i.e. dirt, damages the fibres wearing them down. Cleaning the carpets and upholstery removes the soil and therefore increases the longevity.

How long does it take to dry?

This depends on several factors i.e. the length of pile, fibre type, the degree of soiling. Thanks to our high powered extractor machines carpets and upholstery are left slightly damp not soaking wet and are usually dry within a matter of hours.

What method do you use to clean carpets?

We use a method called Hot Water Extraction (HWE), this is now the industry standard and recommended by most carpet manufacturers.

Do you use any harmful chemicals that may be dangerous for my family or pets?

No, The products we generally use for carpets and upholstery are completely safe for children and pets.

How often should I get my carpets cleaned?

Carpet manufacturers recommend twice a year, but will be enough in a typical home. Having your carpets cleaned regularly will prolong their lifespan and keep your home healithier.